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Disability Access

If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair access to both surgery buildings is via a ramp near the front entrance, and at the Village Surgery in London Colney, there is a reserved car parking bay in the patients’ car park at the rear of the building as well as a disabled toilet.

In both surgeries it is possible to be seen in a ground floor consulting room. It would be very helpful, when booking your appointment to tell the receptionist that it will be necessary to be seen downstairs.

We would like to advise all disabled patients that The Village Surgery in London Colney has been especially adapted to suit your needs and we would encourage you to be seen there.

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.